Exchange policy

FOR EXCHANGE POLICY

Alohaislandwear.com will gladly accept your request to exchange an item(s) within 15 days from your invoice date, should you have any question regarding your exchange request, Please feel free to contact us.

* No exchange for items received after 15 days.

* No exchange for special custom made items, bulk orders and wholesale order.

* Customer is responsible for all the shipping cost.

* No restocking fee applied to exchange items.

* For orders within United States, the exchange shipping fee will be calculated by the amount of the exchange items, please refer the table below.

For Exchange shipping fee (USA address only)
Total Amount $0.01 -$79.99 $80.00 -$119.99 $200.00 -$399.99 $400.00 -$600.00
Shipping Fee $7.50 $12.50 $17.500 $22.50


* The exchange items must be in its original condition, unwashed and unworn, if the exchange item is not in its original condition (damaged, discolor, stained ...), it will be returned back to customer at customer expense.

* Please pack and seal the item(s) to be returned securely in the original package (If possible), before send back the merchandise, please include a copy of the invoice of your order with the details of the exchange items. For ship back the exchange items, please provide your complete credit card information (card number, expired date and security code) for the exchange shipping fee.

* We are not responsible for lost package or any delay by the delivery carrier. We recommends that you ship the return merchandise via mail carrier with insured.

* Your exchange merchandise will be processed and shipped back to you via US-Post priority, if you need your exchange merchandise to be shipped sooner, please contact us via email with your request, express mail is optional at extra shipping charge.

* Please ship all exchanged item(s) to:

Alohaislandwear.com

819 Moowaa st. #207 HONOLULU, HI 96817